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Useful Resources

The following etiquette resources reinforce the skills taught by Karen Hickman and the Professional Courtesy programming.

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Web Links

The Protocol School of Washington©
www.psow.com

TEA MAGAZINE®
www.teamag.com

Dale Carnegie of Fort Wayne
Chris Sanderson, Chief Encouragement Officer
www.fortwayne.dalecarnegie.com
Professional Courtesy is proud to partner with Dale Carnegie of Fort Wayne, offering The Dale Carnegie Course in Effective Communications and Human Relations.

Jophiel
www.jophiel.com
Professional Courtesy is proud to partner with Jophiel,
a fine women's clothier, offering the latest in career,
casual and social apparel, shoes and accessories.

Dr. P.M. Forni
www.jhu.edu/civility

Robert Hickey
www.formsofaddress.com

 

Books

The operating style of today’s most honored and successful persons make convincing statements about the necessity to support analytical and technical know-how with people know-how.

The following books will be beneficial in your study of people skills, etiquette, protocol, and cross-cultural communications. They will contribute enormously to your personal and professional growth. 

Axtell, Roger E., (Edited).  Do’s and Taboo’s Around the World, A Guide to International Behavior.  Compiled by Parker Pen Company, John Wiley & Sons, 1990.

Axtell, Roger E.  Do’s and Taboos Around the World for Women in Business.  John Wiley & Sons, 1997.

Axtell,  Roger E.  Do’s and Taboo’s of Hosting International Visitors.  John Wiley & Sons, 1990.

Axtell, Roger E.  Do’s and Taboo’s of International Trade.  John Wiley & Sons, 1989

Baldridge, Letitia . New Manners For New Times. Scribner, 2003

Baldridge, Letitia.  New Complete Guide to Executive Manners.  Rawson Associates, 1993.

Baldridge  Letitia. The New Manners for the 90’s. Rawson Associates, 1990.

Feinberg, Steven L.  Crane’s Blue Book of Stationary "Third Edition". Crane and Co., 2009.

Gross, Kim Johnson and Jeff Stone. Chic Simple: Men’s Wardrobe. Alfred Knopf, 1998.

Gross, Kim Johnson and Jeff Stone. Chic Simple:  Women’s Wardrobe. Alfred Knopf, 1995.

Molloy, John T. New Dress for Success. Warner Books, 1988.

Molloy, John T.  New Women’s Dress for Success.  Warner Books, 1996

Tapert, Annette and Diana Edkins.  The Power of Style. Crown Publisher, Inc.

Johnson, Dorothea and Robert E. Brown The Power of Handshaking. Capitol Books, Inc. 2005

Post, Peter. Essential Manners For Men . Harper Collins, 2003

Whitmore, Jacqueline. Business Class, Etiquette Essentials for Success at Work. St. Martin’s Press, 2005

Forni, P.M. Choosing Civility. St. Martin’s Press, 2002

Forni, P.M. The Civility Solution. St. Martin’s Press, 2008

Hickey, Robt. Honor and Respect, The Official Guide to Names, Titles, & Forms of Address (The Protocol School of Washington, 2008.)

 

 

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