Get more information on the Train the Trainer Program
Full Name*:	Company Name*:
Email Address*:
How did you hear about us?*

VIEW Product Description

Professional Courtesy Essentials in Health Care A Train the Trainer Program for etiquette consultants and health care professionals. $2,999.00 Additional Shipping & Handling charges of $10.50 apply. Shipped via USPS. Additional 7% Sales Tax on Indiana Purchases. Download Order Form

Please contact Karen Hickman of Professional Courtesy with any questions and/or to receive the purchase agreement. Client Testimonials "I found Karen Hickman's “Professional Courtesy Essentials for Health Care” the perfect program to add to the etiquette workshops I offer. It was professional, well organized and ready-to-go. Having worked in the medical profession myself I knew it was right on the mark. Ms. Hickman was just as excited as I was when I presented it for the first time. My dental audience ranged from front desk to dentists and they all commented on its value to their clinic. Suzanne Nourse Etiquette Consultant The Protocol School of Ottawa "People tend to categorize etiquette and protocol as "stuffy" or "unapproachable". Karen is the epitome of professionalism, as well as the expert in etiquette and protocol, while being warm and engaging. Her personal experience and relationships in the healthcare community is an asset in her engagement with Parkview." Read more. Lori Strahm Helmkamp Service Excellence Manager Parkview Health and Parkview Physicians' Group

 

VIEW Product Description	Professional Courtesy Essentials Mini Version $595.00 Additional Shipping & Handling charges of $10.50 apply. Shipped via USPS. Additional 7% Sales Tax on Indiana Purchases. Download Order Form
Please contact Karen Hickman of Professional Courtesy with any questions and/or to receive the purchase agreement.

 

Week #4 of The Protocol School of Palm Beach's Summer Webinar Series Professional Courtesy Essentials In Health Care Presented by Karen Hickman, Etiquette and Protocol Consultant, and moderated by Jacqueline Whitmore. Taped 7/29/2010. Approximately one hour in length. Downloadable recording will be emailed to you upon receipt of payment: $60.00 Additional 7% Sales Tax on Indiana Purchases.

Presented by Karen Hickman, Certified Etiquette Consultant and moderated by Jacqueline Whitmore. Did you know that nearly one-third of malpractice suits are rooted in bad behavior on the part of staff and/or physicians? Patients may forgive a bad outcome if they feel they have been treated fairly and courteously.   This program can help diffuse difficult situations and help staff members understand that professional courtesy is a critical skill needed to project a patient friendly atmosphere. Move a good practice into the GREAT category. If you are an etiquette consultant or a health care professional this program may be just what you need to broaden your training repertoire while encouraging and teaching professional skills to health care workers.

 

	Dining Etiquette a la Carte Excerpts from Dishing Up Smiles E-book will be emailed to you upon receipt of payment: $9.95   Additional 7% Sales Tax on Indiana Purchases.
First published in Dishing Up Smiles, a hard-cover book from the Alliance of the American Dental Association, Dining Etiquette a la Carte provides over 20 sections of dining etiquette and table manners for all ages. Full of historical dining tidbits and noteworthy items, our hope is to give a quick, easy guideline that people may confidently follow in a formal dining situation.