Present Yourself with Confidence and Authority

Today in the fiercely competitive business arenas, etiquette is simply another tool you need. While etiquette alone won't get you anywhere, it will give you that extra edge that will make the difference between you and another person who is just as smart.

Contemporary Business Etiquette will empower you to present yourself with confidence and authority.         

Communication Skills — How to Make an Entrance and Work the Room — Handshaking –The Ultimate Greeting — Introducing Yourself and Others — Forms of Address — Eye Contact —Rising to the Occasion — Remembering Names — Conversation Skills — Nonverbal Communications — Business Arena Communications — Total Quality In the Business Arena —as well as many other timely tips to help you outclass the competition.

NOTE: This all day seminar includes role playing exercises. Each participant is provided a workbook to keep as a reference guide.

 NEW EMPLOYEE TRAINING

A brief training session can save you hours of time by conveying your business culture and expectations quickly and thoroughly.  After an assessment of your business’s needs is completed, a program is developed and training guidelines created that will bring employees on board effortlessly.  

Developing Valuable Employees

(communication skills)

·            New Employee Training/Orientation

·            Ongoing Employee Training

·            Clear Expectations

·            Employee Manual

·            Dress Code

·            Language

·            Expected Behavior  

DINING SKILLS FOR BUSINESS/PLEASURE

Be at ease as a guest or host/hostess.  

      A lot of business is conducted at parties and dinners, meetings that on the surface seem purely social. Knowing how to take advantage of the potential in these situations adds to your nine-to-five abilities. Many professionals are not at ease in such meetings.

    Savvy dining skills play a major role in the business arena today. Top management at many Fortune 500 companies take potential front line employees to lunch or dinner to observe their comfort level with executives, spouses, wait staff, and, yes, even myriad pieces of silverware. Like it or not, management equates good manners with competence in business and poor manners with incompetence.    

    To climb the corporate ladder, it is up to you to seize every opportunity to distinguish yourself and your employers from the competition. Dining Skills for Today will give you a useful set of tools for those special situations where business relationships are developed and strengthened in social settings. An on-site tutorial luncheon or dinner will be served.

Business Entertaining — Host/Hostess and Guest Duties — Place Setting Maps — Silverware Savvy— The Silent Service Code — Body Language at the Table — Handling Accidents — Difficult to Eat Foods — Forms of Service — American and Continental Styles of Eating — Toasting — as well as many other dining tips to help you acquire the polish of a knowledgeable, successful person.

NOTE: This all day seminar includes role playing exercises. Each participant is provided a workbook to keep as a reference guide.